Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.

  • Standard (3–5 business days): $X.XX

  • Expedited (1–2 business days): $X.XX

Local Delivery / Pickup (Optional Section)
If you offer local delivery or pickup, outline it here. Example:

  • Free local delivery is available for orders over $XX within [region].

  • You can skip shipping fees and pick up your order at our store location during business hours.

International Shipping
We offer international shipping to the following countries: [list countries].
Shipping charges for your order will be calculated and displayed at checkout.
Note: Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. We are not responsible for these charges.

How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification with a tracking number you can use to check its status. Please allow 24–48 hours for tracking information to become available.

If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us at [support email] with your name and order number.

Refunds, Returns, and Exchanges
We accept returns up to [X days] after delivery if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs.
(👉 Link this to your store’s Refund/Return Policy page if you have one.)

Delays and Exceptions
While we strive to deliver on time, shipping may be delayed due to factors outside our control (weather, customs, carrier issues). We appreciate your patience.